Tell me what you need to improve—family payments, cases, calls, websites, marketing, or IT support—and I will recommend the smallest plan that covers it.
Modern case management, family communication, and aftercare—all in one easy-to-use platform.
Choose what your team needs, see the exact cost as you go, and open your Parting Portal through one guided, secure signup.
Need help choosing?Open the plan advisor and concise answers before you buy.
Get a plan recommendation before you buy.
Ask about products, pricing, multiple locations, setup, or what your team actually needs. The advisor uses the selections in the builder and never asks for payment details.
Answers before checkout
Can I subscribe to just one product?
Yes. Case Management, Automated Answering Service, and Tech Support can each be used on their own or together. Website and Obituaries, plus Marketing and Reputation, require Case Management.
What does Case Management include?
Case Management includes family portals, online arrangements, payment ledgers, documents, e-signatures, live form collaboration, video and conference calls, obituaries, tribute videos, service folders, calendars, reminders, and staff follow-through. It is $399 per month for the first location and $299 per month for each additional location.
Can we accept payments through Parting Portal?
Yes. Case Management includes secure Stripe-connected payment acceptance and payment ledgers. During setup, each location can connect an existing Stripe account or create one; a portfolio may use the same Stripe account for more than one location.
How is Automated Answering Service priced?
Automated Answering Service is $49 per month with Case Management or $69 per month standalone, plus a required shared prepaid minute package. Each selected location also has a one-time $99 phone provisioning fee.
Why is a minute package required with Answering Service?
The monthly product enables dedicated local numbers, automated call handling, routing, client messaging, and call records. Prepaid minutes cover answered voice usage and are shared across the portfolio.
How is my Answering Service number activated?
Enter a preferred area code now or later. After checkout, our setup team confirms inventory, completes secure routing, and tests the dedicated number. If that area code is unavailable, your paid account stays active and we contact you about another local option rather than blocking or repeating checkout.
What do Website and Marketing cost?
Website and Obituaries are $99 per location per month. Marketing and Reputation are $199 per month for the account or portfolio. Both require Case Management.
What does Tech Support include?
Tech Support provides experienced IT specialists, remote monitoring, and solutions tailored to each location for up to 10 devices. It is $99 per location per month with any other Parting Portal service, or $199 per location per month standalone.
How does pricing work for multiple locations?
Case Management is $299 per month for each additional location. Website and Obituaries and Tech Support are priced per location. Automated Answering Service and Marketing and Reputation cover the account or portfolio, while Answering Service phone provisioning is a one-time fee for each selected location.
What happens after checkout?
The account and selected product access activate immediately. Answering-number activation remains a separate pending task if an area code, available number, or provider step still needs attention; it never blocks access to the rest of the platform.
What if I leave Stripe Checkout?
No charge is completed. Your selected plan, locations, owner account, and promotion are saved behind a secure recovery link. Card information remains entirely with Stripe and is never stored by Parting Portal.
Can I add products later?
Yes. The Billing area shows your current plan and available upgrades. You can add services as your needs change; Website, Obituaries, Marketing, and Reputation remain available once Case Management is on the plan.
What if I still need help deciding?
Use the plan advisor above for a quick recommendation, request a demo for a guided walkthrough, or email support@gentlevoicegroup.com and our team can review the fit with you.